Once connected, your Agents can search topics, posts, and categories from your Discourse forum through Knowledge Grounding. You control which Connectors are active for each conversation: toggle Discourse on or off from the Knowledge Grounding filter in the chat input bar.
Setting up
Navigate to your Connections page
Go to Settings, then open the Connections tab. Find Discourse in the list of available connectors.
What your Agents can access
Once connected, your Agents have access to topics, posts, and categories from your Discourse forum. This content becomes searchable through Knowledge Grounding and is referenced when relevant to your requests. Your Discourse data works alongside your other connected tools and Vault documents to give your Agents a comprehensive view of your organization’s information.Having trouble setting up this Connector? Contact us at support@trusapien.com.
Knowledge Grounding
How your Agents search your connected data
All Connectors
Browse all 39 available Connectors