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Web Search gives your Agents real-time access to current information from the internet. When a question requires up-to-date data, your Agents search the web, evaluate the results, and weave relevant findings into their response. Sources are cited so you can verify them independently.

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How Web Search works

Toggle Web Search on from the chat input bar (the globe icon). A blue pill appears confirming it is active. Your Agent searches the internet for information relevant to your request and incorporates what it finds alongside any internal context from your conversation.

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How it complements Knowledge Grounding

Knowledge Grounding searches your internal data: your connected tools, your uploaded documents, your organization’s information. Web Search accesses external, public information from the internet. Together, they give your Agents both perspectives: what your organization knows and what the world knows. A competitive analysis grounded in your internal sales data and supplemented with the latest public market research is more comprehensive than either source alone.

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Best for current information

Web Search excels when your work involves information that changes frequently:
  • Market conditions: Recent competitor announcements, industry trends, public market data.
  • News and events: Current developments relevant to your business or industry.
  • Research and publications: Latest studies, reports, and expert analysis.
  • Regulatory updates: New regulations, policy changes, compliance requirements.
  • Technical documentation: Current API references, framework updates, best practices.
Use Web Search when you need current, external context. Use Knowledge Grounding when you need your organization’s internal data. Enable one or the other depending on what your question requires.

Knowledge Grounding

Search your internal data

Chat

Where all capabilities come together